RealityCorp Brings Next Generation Automated Testing and Validation to Interactive Voice Response Systems
Create Test Scripts, Automate Test Execution, and Produce Supporting Documentation on One Platform
June 28, 2011 01:44 PM Eastern Daylight Time
WILMINGTON, Del.--(BUSINESS WIRE)--RealityCorp has released their functional testing product, ClinTestTM Voice v3.9, for the automated testing and validation of Interactive Voice Response (IVR) systems.
“Our automatically generated output reports allow for one to navigate to the exact prompt requiring review and listen to an imbedded .wav file of the specific step; eliminating the physical need to use the phone during the development and testing process for IVRS”
RealityCorp, which focuses on eClinical validation services, is now bringing its technological expertise to the validation of IVRS. RealityCorp’s proprietary automation product, ClinTestTM Voice, expedites the task of eClinical test execution and objective evidence collection, thereby providing the opportunity to shorten the software development life cycle and achieve go-live faster.
ClinTestTM Voice uses voice-to-text capabilities to determine spoken prompt accuracy up to 100%. The configurable thresholds allow your IVRS validation team to set both global and individual values for pass, manual verification, and failure at the test step level. In addition, ClinTestTM Voice allows for both database interaction and verification. “Our automatically generated output reports allow for one to navigate to the exact prompt requiring review and listen to an imbedded .wav file of the specific step; eliminating the physical need to use the phone during the development and testing process for IVRS,” stated Carlton Schowe, President and CEO of RealityCorp.
RealityCorp, based in Wilmington, Delaware, was founded in 2000. RealityCorp focuses on eClinical validation services using our proprietary automation product, ClinTestTM. By adopting ClinTestTM as a validation solution, our clients not only benefit from the potential to accelerate the eClinical software development life cycle but also reduce the production system error rate. ClinTestTM has been utilized for a wide variety of clinical software including EDC, IWR, IVR, and CTM systems. In conjunction with RealityCorp’s experience in clinical services, ClinTestTM provides a targeted, next-generation solution for functional testing, test result reporting, and objective evidence collection.